Shipping policy

Last Updated: 20.06.2026

Thank you for choosing Xyroform. As all of our signs are custom-made to order, we take great care in producing and delivering your order as quickly and safely as possible.

Order Processing

All signs are manufactured after your order has been approved and payment has been received.

· Standard production time: 5-7 days

· Production times may vary during busy periods, holidays, or due to unforeseen circumstances.

· Customers will receive an order confirmation email after placing their order.

Please ensure all customisation details, spellings, dimensions, colours, and artwork are correct before submitting your order. Delays caused by customer approval changes may extend production times.
If you require a quicker production and dispatch time, please let us know at point of order and we will do all we can to help.

Important Notice Regarding Delivery Dates

As each sign is individually made to your specifications, all production and delivery timeframes provided are estimates only. While we make every effort to meet the estimated dates shown on our website and during checkout, we cannot guarantee delivery by a specific date unless expressly agreed in writing.

Customers are advised to place orders well in advance of any events, openings, installations, or deadlines. Xyroform shall not be liable for any losses, costs, or damages resulting from production or delivery delays that are outside our reasonable control.

Delivery Times

Once your order has been completed, it will be dispatched using a Royal Mail tracked 2-3 day service.

Shipping Costs

UK delivery is FREE, with the exception of the following postcodes where additional charges may apply:

Zone 2: The Highlands and Islands – postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PA80, PH17-26, PH30-44, PH49-50, Isle of Man
Zone 3: Northern Ireland, Isle of Wight, Scottish rural and Isles of Scilly – postcodes BT, TR21-25, AB35-38, AB53-56, FK18-19, PO30-41

Tracking Information

Tracking details will be provided via email once your order has been dispatched.

Customers are responsible for monitoring tracking updates and ensuring someone is available to receive the delivery where required. You may also nominate a safe place for your delivery to be left, if you prefer.